SIMS Support.

We have been recognised as an official SIMS accredited support team for more than 5 years. The SIMS Accreditation Service is there to ensure that schools using the software receive the best quality in both support and training. SIMS Accreditation recognises those SIMS support teams providing high quality support to schools and aims to further develop the services they offer.

What can we do for you?

SIMS Accredited Help Desk

Our highly skilled SIMS accredited team will resolve issues in the most appropriate and timely way, ensuring limited down time. This could be via our help desk or on-site with an engineer at your school.

Regular System Backups

With a dedicated engineer, we ensure that everything important is backed up and stored safety so you don't have to.

Customer Portal

Our remote monitoring and management software gives your school the most powerful solution for logging tickets and view live updates.


The Connect-Up SIMS & FMS Support Team recognise that schools need to be aware of all that SIMS/FMS can deliver, training provides a vital mode for school staff to be able to use SIMS/FMS more efficiently and effectively.

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"They're always very knowledgeable and helpful whenever we have an issue. We rely on them a lot and they always deliver."

Janet Skelton Kirkstall St Stephens Primary School

"Their willingness to adapt and work with us, to offer staff at all levels, with the right training at the right time is simply unique."

James Grayston Morley Victoria Primary School