Arbor Support.

We have been recognised as an official Arbor accredited support team. The Accreditation Service is there to ensure that schools using the software receive the best quality in both support and training. Arbor Accreditation recognises those support teams providing high quality support to schools and aims to further develop the services they offer.

Arbor is loved by 1000 schools

MIS for schools

Easily manage your school’s daily admin, record important student information, create intuitive reports and see everything you need at a glance - so you and your staff can get on and focus where it matters most

Arbor Insight

Our industry-leading benchmarking tool lets you see your school’s performance on all your key measures from the DfE - including comparisons with similar, national, local and top quintile schools - in easy to read reports you can share with your whole team

Arbor Accreditation.

The accreditation process involves a rigorous period of self-assessment to ensure services and internal processes are optimised to provide each school with the best quality support and training, observation and assessment.

The 2020 Accreditation Award 


What can we do for you?

Arbor Accredited Help Desk

Our highly skilled ScholarPack accredited team will resolve issues in the most appropriate and timely way, ensuring limited down time. This could be via our help desk or on-site with an engineer at your school.

Customer Portal

Our remote monitoring and management software gives your school the most powerful solution for logging tickets and view live updates.


The Connect-Up Support Team recognise that schools need to be aware of all that ScholarPack can deliver, training provides a vital mode for school staff to be able to use ScholarPack more efficiently and effectively.

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"In relation to the work of Connect-Up, we are really pleased with the level of support that we receive, and I recognise that we absolutely made the right decision to switch providers."

James Ramsden The Gorse Academies Trust